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Chris Barrow

Solutions Architect, Collinson
Neil Bergin Faragher

Contact Centre Manager, Onward Homes
Simon Black

CEO, Awaken Intelligence
Carl Chalfont

Principal Consultant, Alscient Ltd
Amrit Chaudhuri

Executive Vice President, 8x8
Melissa Clark

Co-founder & Design Strategy Director, andjump
Sam Clark

CEO, Conjure Ltd
Rob Fielding

Digital Growth Manager, Ethex
Garry Gormley

Owner/Founder, FAB Solutions - The Contact Centre Specialists
Jay Gupta

AI Expert, Talkdesk
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James Hamilton

CEO, PixelTree
Simon Johnson

UK&I General Manager, Freshworks
Andrea Parle

Managing Director, TVR Media Ltd
Richard Rowe

Business Development Manager, Smartlook
Michael Steingress

Head of Partnership and Sales, Smaply by More than Metrics GmbH
Matthew Tingate

Knowledge Expert, KMS Lighthouse
Neil Titcomb

Managing Director, Odigo
Fred van Westerop

Country Manager, e-bot7 GmbH
Aimee Winsdor Brown

Lead UX Consultant, Bunnyfoot
Jeff Woods

Deputy Director of ICT, Princess Alexandra Hospital NHS Trust
Jacqui Workman

Owner & Managing Director, KMB Telemarketing Limited
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Stephen Yap

Research Director, Call Centre Management Association