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Jerry Angrave

Customer Experience Director, Empathyce
Oyin Bamgbose

Head of Sales, ResponseTap
Vladimir Bartl

Business Development, Smartlook
Yusuf Bayrak

Bot UX Designer, RoboRobo
Fabian Berenger

CEO and Co-Founder, e-bot7
Peter Brooks

Chief Behavioural Scientist, Barclays
Christopher Brooks

Customer Experience Specialist, Limetropy VoC
Suzi Caesar

Global Director of Customer Experience, Sage
Sam Clark

CEO, Conjure
Melissa Clark

Co-founder and Design Strategy Director, andjump
Jon Dodd

Managing Director, Bunnyfoot
James Dodkins

Founder, Rockstar CX
Kailas Elmer

Experience Director, Pomegranate
Kasia Faber

Enterprise Accounts Technology Lead, Genesys & Google
Celia Felgate

Director, Fresh Nous Limited
Carl Fryer

Senior Account Manager, Testbirds
Louis Granger

EMEA Solutions Lead, User Testing
Jason Grant

UX Coach and CEO, Integral
Mark Horwood

CEO, Captivate Connect
Farrukh Iftikhar

Sales Director, Verint
Nick King

Insight Director, AutoTrader
Maryana Lemak

CUX Designer, in-Tact
My-Lan Mary

CUX Designer, in-Tact
Nick Millward

VP of Europe, mGage
Rob Nash

CEO, 4 Roads
Martin Newman

The Consumer Champion, The Customer First Group
Maria Parker

Head of Customer Services, MotoNovo Finance
Andrea Parle

Managing Director, TVR Media Ltd
Nikki Patel

Senior Advisor and Clinician, Carbyne
Martin Powton

Marketing Manager, Wizu
Zohaib Razvi

Head of Customer Experience, Colliers International
Nienke Ris

Customer Experience Lead Modern Workplace, Microsoft
Fredrik Ronnlund

COO & Chairman, Leadoo Marketing Technologies
David Ruiz

Director of Customer Experience and Design, e.Voyageurs SNCF
Michael Steingress

Head of Partnerships & Sales, More than Metrics
Vladimir Stritesky

Business Development Manager, Cortex a.s.
Jay Thattai

Director, CXONCLOUD
Duncan Thomas

CEO, Pomegranate
Benjamin Vaughan

CEO, Disciple