To read the full article including examples from Pomegrante please click here Pomegranate launches customer testing lab harnessing academic grade knowledge into the boutique agency space. “I have been ...

To read the full article including examples from Pomegrante please click here I can’t wait for anything anymore!  I get frustrated if my webpage doesn’t load in split seconds, I throw my toys if I see ...

To read the full article including examples from Pomegrante please click here Brand Realities - The Pomegranate Truth Your brand is your reputation. Good brands tell customers what they want. But how ...

To read the full article including examples from Pomegrante please click here Personalisation is so much more than simply addressing someone by their first name. Just imagine how many people you know ...

To read the full article including examples from Pomegrante please click here Stop playing with features and functions. If you seriously want digital success, you have to change your game. I am sure y ...

Customers are more demanding than ever when it comes to not only judging but reviewing their customer experience (CX). Conversational user experience is a collective term for chatbots, messenger bots, ...

Find out why VoiceBots on a telephone interface are the next level to scale up and improve your customer experience. Contact Centre (internal and external), Call Centre, Help Desk or just a customer c ...

Designing websites to be mobile friendly is no longer optional. In 2017, Digital Trends reported that 5 billion people across the world have a mobile phone connection, and in 2018 52% of all website t ...

We live in a world of digital transformation and disruption, with many long-established companies being challenged by newcomers who take new approaches to offering products and services in a marketpla ...

In the last couple of years, major brands such as Poundland, Toys R Us, Thomas Cook and most recently Mothercare have closed down, causing thousands of jobs to be lost. Other brands are feeling the pi ...