Quality Assurance Software designed to deliver a better customer experience. Sifting through hundreds of conversations every day to find possible problems is a tedious task. Like you, we wanted an easy, time-efficient solution to help our business improve. The reason Cxceed was created in the first place was as an in-house solution. The aim was to detect possible problem calls our team were having with customers, without spending hours looking for them. We found it worked very well for us. So, we made a few tweaks, refined some features and made it public so businesses like yours can improve the conversations they have with customers! The unique approach to utilising feedback for evaluation helps lower employees' resistance to change and polishes their communication skills. It's simple really - better conversations make for a better customer experience! For more information, please visit www.cxceed.com Tel: 0113 344 0181