Customer & User Experience Expo 2021 Programme

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The role of social media in enhancing and protecting reputation/customer experience.

17 Nov 2021
CUX Keynote Theatre

The way the world views your brand directly affects your organisation. It always has done. But now it’s happening online.

What will you learn?

  • The role of social media for today’s modern consumer
  • What does this mean for organisations?
  • Where does it sit, who owns it and who needs to be involved?
  • What great looks like and what foundations need to be in place?
Speakers
James Leavesley, CEO - SoCrowd
SoCrowd