Customer & User Experience Expo 2021 Programme

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Inside out: how to identify and close the gaps in your customer experience

17 Nov 2021
The Digital Customer
Join us as we explore the customer service gap model together and highlight key strategies for delivering consistently excellent customer experiences. Learn how applying customer research methods internally drives co-creation of value for organisations and customers.
Aimee Winsdor Brown, Lead UX Consultant - Bunnyfoot