2020 Programme

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Increased Sales and Customer Service for less than a Coffee

16 Sep 2020
Theatre 7 - Customer + User Experience

I will be looking into the important role of great customer service, how to provide it and how lack of it will lose you business.

3 key delegate takeaways:

  • Don’t ever take your existing customers for granted
  • How to use customer service to increase your sales
  • Customers want you 24/7 make sure you’re available even when you’re not!
Andrea Parle, Managing Director - TVR Media Ltd