THE EVENT RAISING THE BAR FOR CUSTOMER & USER EXPERIENCE

16 - 17 November 2021 | ExCeL London

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Welcome to the UK’s biggest Customer & User Experience event, connecting the most proactive CX and UX professionals.

Customer expectations are constantly evolving and so are the trends and ideas you need to implement new levels of customer and user experience in your organisation, so with professionals from within sectors spanning retail, hospitality, travel, finance and more you can take your CX strategy to the next level.

Discover the latest in our unique educational programme, consisting of expert-led seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

EXHIBIT

VISIT

INSIGHTS

WE'LL ANNOUNCE OUR 2021 SPEAKER LINE-UP SOON

Check out our previous speakers in the meantime...

VIEW ALL SPEAKERS

2

Days

500

Leading Exhibitors

25

Masterclasses

250

Seminars
LIVE AWARDS AREA

LIVE AWARDS AREA

The Innovation Awards celebrate the best talent within the customer engagement world, as well as honour the latest innovation transforming customer experience. Make your way to the awards area and witness the future first-hand!

VIP LOUNGE

VIP LOUNGE

Providing unparalleled networking opportunities for marketing professionals, the VIP Lounge provides visitors with the perfect platform to obtain invaluable new contacts, connect with leading figureheads and explore new ideas.

NFON NETWORKING AREA

NFON NETWORKING AREA

The networking area will offer the industry’s leading lights the chance to engage with, and learn from, like-minded professionals to develop their professional knowledge, pass on their own insight and cultivate invaluable new contacts.

NFON-Logo

Our Safety Measures

We have been working closely with all event industry stakeholders developing an industry-wide ‘All Secure Standard’ alongside the UK government that will allow organised industry gatherings take place again.

Through the four key cornerstones we will ensure our visitors, exhibitors, and colleagues, are protected whilst making events high-quality and productive experiences.

Safety Measures

CO-LOCATED WITH

CCC logo      SCCB logo

 

Diamond Sponsor

  • RingCentral-logo

Platinum Sponsor

  • 8X8-logo1

Gold Sponsor

  • Genesys-logo

Theatre Sponsor

  • MSG91-1170x480

Theatre Sponsor

  • Response-Tap