Welcome to the UK’s biggest Customer & User Experience event, connecting the most proactive CX and UX professionals.

Customer expectations are constantly evolving and so are the trends and ideas you need to implement new levels of customer and user experience in your organisation, so with professionals from within sectors spanning retail, hospitality, travel, finance and more you can take your CX strategy to the next level.

Discover the latest in our unique educational programme, consisting of expert-led seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

We have been working closely with all event industry stakeholders developing an industry-wide ‘All Secure Standard’ alongside the UK government that will allow organised industry gatherings take place again.

Through the four key cornerstones we will ensure our visitors, exhibitors, and colleagues, are protected whilst making events high-quality and productive experiences.

Safety Measures