Customer & User Experience Expo

Welcome to the UK’s biggest Customer & User Experience event, connecting the most proactive professionals within sectors such as retail, hospitality, travel and finance with the tips, techniques, innovations and strategies that they need to take their CX strategy to the next level!

Customer expectations are constantly evolving and so are the trends and ideas you need to implement new levels of customer and user experience in your organisation. Discover the latest in our unique educational programme, consisting of expert-led seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

We have been working closely with all event industry stakeholders developing an industry-wide ‘All Secure Standard’ alongside the UK government that will allow organised industry gatherings take place again.

Through the four key cornerstones we will ensure our visitors, exhibitors, and colleagues, are protected whilst making events high-quality and productive experiences.

Find out more about our Safety Measures here

All-Secure-Standard

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2

Days

500

Leading Exhibitors

25

Masterclasses

250

Seminars

The Customer & User Experience Expo Runs Directly Alongside...

LIVE AWARDS AREA

The Innovation Awards will celebrate the best talent within the customer engagement world, as well as honour the latest innovation transforming our contact with our customers. Make your way to the Awards Area and witness first-hand the future of the industry!

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VIP LOUNGE

Providing unparalleled networking opportunities for marketing professionals, the VIP Lounge provides visitors with the perfect platform to obtain invaluable new business contacts, connect with the industry’s leading figureheads and explore new ideas across the industry.

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NFON NETWORKING AREA

The networking area will offer the industry’s leading lights the chance to engage with, and learn from, like-minded professionals from across the globe, enabling you to develop their professional knowledge, pass on their own industry insight, and cultivate invaluable new business contacts.

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