Welcome to the UK’s biggest Customer & User Experience event, connecting the most proactive professionals within sectors such as retail, hospitality, travel and finance with the tips, techniques, innovations and strategies that they need to take their CX strategy to the next level!

Customer expectations are constantly evolving and so are the trends and ideas you need to implement new levels of customer and user experience in your organisation. Discover the latest in our unique educational programme, consisting of expert-led seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.