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18 & 19 MARCH 2020

ExCeL LONDON

Chris Ezekiel: Speaking at the Customer and User Experience Expo

Chris Ezekiel

Creative Virtual

Top Tips for Implementing Chatbots and Virtual Agents in 2019

Organisations around the world are adding chatbots and virtual agents to their 2019 roadmap to improve their customer experience and provide better employee engagement. Join Chris as he cuts through the AI and chatbot hype and shares best practices for selecting, deploying and maintaining a successful self-service solution. Drawing on demos of live implementations, he’ll cover everything from building your business case to setting your solution up for long-term success.

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Chris Ezekiel will be speaking in the following theatres:

Theatre 16 - Thursday 14.00 - 14.30: Top Tips for Implementing Chatbots and Virtual Agents in 2019