Fuze is a global cloud communications and collaboration software company connecting the digital workforce. Our enterprise contact centre, calling, video meetings, chatting and content sharing platform reduces costs and complexity while providing best-in-class user experience improving customer satisfaction.
Fuze Contact Centre is designed to meet a variety of needs, ranging from basic to extremely complex, with the goal of improving customer interactions. Maximise customer retention by delivering a consistent, omnichannel experience to your global customers and boost revenue by improving customer acquisition to meet and exceed KPIs every time, in every centre.
Onboard new agents faster and make them productive from day one to reduce agent attrition through a secure platform with a best-in-class user experience. Enterprise technology leaders can transform communications, reduce complexity, and empower people to seamlessly collaborate and communicate on any device, whenever and wherever they want.
Headquartered in Boston (US), Fuze has multiple locations in Europe like Reading (EU HQ), London, Amsterdam, Paris, Munich, Aveiro (Portugal), Zurich, Madrid and Copenhagen plus in New York, San Francisco, Seattle, and Ottawa.